Payment & Insurance

• Payment in full is expected on the day of treatment unless otherwise noted. Please be prepared to pay when you arrive.
• Payment plans are not provided, except for Orthodontic care.
• Outstanding balances must be paid before further treatment can be scheduled.
• We accept checks. Checks are payable to the Regents of UC.

The University of Colorado School of Dental Medicine is a Delta Dental in-network provider. The school will accept other forms of dental insurance as an out-of-network provider. However, the school does not accept medical insurance (different from dental insurance).

• Please know your dental insurance benefits. Insurance is billed as a courtesy to the patient.
• We recommend requesting a pre-determination for treatment above $200.
• All disputes of insurance coverage are between the patient and their insurer. The school does not intervene in disputes between patients and their insurers.

CU Dental Clinics accept Medicaid to cover services defined by the Health First Colorado Dental Benefits program. Medicaid patients must present their Medicaid identification card at the beginning of each visit in order to meet Colorado’s Medicaid Program eligibility verification requirements.

CU Dental Clinics do not accept Medicare or Medicare Advantage plans at this time.

Some services, such as dentures, root canals, and crowns, require treatment over multiple visits. It is required that the patient pay 50% at the first or initial appointment and the remaining 50% at the final appointment. If the patient does not provide their social security number (SSN), the school cannot extend credit and the full amount is required before treatment begins.

Doesn't the CU School of Dental Medicine provide care for free?

The school provides low-cost high-quality dental care to the community and region. While our fees are low, they are a necessary part of our financial model in order to continue providing dental services now and into the future.

How can I pay my bill?

We accept cash, check (with ID), debit cards and credit cards. Debit and credit cards require the cardholder to be present at the cashier’s window for an original signature. Payments can be taken over the phone by calling (303) 724-6931, in person at the cashier's window or online.

What if I don't have a Social Security Number?

Since the university is a state agency, we must follow state rules. If you do not have a SSN we cannot extend credit and therefore require payment in full before services are rendered.

I have Health First Colorado (formerly Medicaid), why do I have to pay today?

Health First Colorado only covers certain procedures. If you opt for treatment not covered by Health First Colorado, you will be required to pay for those services.

Will you bill Medicare or my medical insurance?

No, the school is not a Medicare provider and we do not bill medical insurance.

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Still have questions?

Don't be shy. Please visit a dental clinic cashier window with any and all questions. If the staff doesn't have the answer, they will find someone who does! You may also call (303) 724-6900 and select 4 to connect with Patient Accounting.